The second-hand marketplace Users Express Displeasure Regarding Size Changes

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform every member regarding the update.

Online Platforms Reaction

Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.

The company said the updated approach better aligns with similar services.

It has advised users to review their products and adjust the sizing manually if necessary, which has left users frustrated.

Sizing System Updates

Previously, the sizing featured one number and one letter, such as S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.

Platform Context

The service features exceeding 100 million users, including 18 million in the UK.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods following member complaints.

Rachel Hayes
Rachel Hayes

Elena Vance is a seasoned journalist with a focus on technology and media trends, bringing over a decade of experience in digital storytelling.